The team were both professional and friendly, at the same time as being super-efficient and on the ball from the outset. I instantly felt confident in that I had selected the right team to support me at what was an extremely stressful and emotional time for me. The speed at which the team responded to my initial query, to the first phone consultation and their ongoing support throughout my case, gave me absolute faith that I would get the support I needed and when I needed it.
Matthew Downing clearly understands our business. This makes it easier when issuing instructions and reflects in the tailored advice received. Matt is very commercial and offers clear and concise advice that is easy to understand. One gets the impression that Matt clearly wants to help the organisation I work for, rather than just make money.
I know that I can easily get hold of the people I want to speak to, and that my queries/instructions will be dealt with in a timely and efficient manner. Individuals take responsibility for the work, and one is not passed off onto junior members. The individuals I deal with do communicate internally which has resulted in Spire understanding our business. This reflects in the quality of the advice provided. This is not always the case with other firms.
Roger Margand is very knowledgeable in the education field. He also understands the relationship between trust schools and the local authority.
Shout out to James Hopgood and Roger Margand. Both are very pragmatic and responsive business partners for us to have. Deadlines are always met and there is never a sign of frustration from either of them.
Speed and consistent delivery on commitments. Pragmatic approach.
I have worked with Roger Margand for many years and always find his work ethic and professionalism first rate. That is also clearly reflected in other members of his team.
Spires Solicitors continued professionalism and support of our organisation is first-rate. I have always found them proactive, communicative and very much focused on our needs.
Always willing to help, go that extra mile to solve any issues. Friendly and helpful team.
Teresa Callender acted for us. She was very professional, easy to contact and explained things to us in an easy way we could understand. We could not ask for a better solicitor.