Howard Bailey was great.
Second conveyancing working with Craig and he didn’t falter, very impressed.
Abigail was professional, enthusiastic, and patient with all of my questions. She set out the agenda for the meeting, this included checking in with me to see what my understanding of the process was then highlighted the chronology with which she would give me information. She highlighted a couple of areas that she felt needed attention (for me to register/take home message). This was great as it focused my attention as there was a lot to take in. I had a lot of questions and Abi received them well. I asked further questions to deepen my understanding and she did not get annoyed, if anything, she gave me the context to the terms/clause, then related it back to my case.
I found it incredibly insightful and informative. Honestly, this was the best experience I have had with a legal team: I came out of the meeting feeling empowered instead of made to feel like ‘this is industry standard’ and ‘you tell us your questions are’, the whole point of ILA is so that you can understand the process then identify questions from a place of information.
I will be using Spire going forward and have asked Abi to recommend other services too.
Special thanks must go to Chirrelle who was brilliant throughout.
Very happy with the service, cannot see how you can improve. Would not hesitate to recommend or use in the future.
We received a very good service and would recommend your firm to everyone.
Big thank you to Ruth and all of your colleagues at Spire Solicitors helping us to purchase this property and putting up with over whelming demands from the mortgage lenders.
All communications were very prompt and the service provided was excellent.
Sal was always helpful and approachable. If she didn’t know the answer to something straight away either her or Caroline got back to me by telephone or email usually within the hour.
Even though the matter was being handled at a distance, it did not in any way impair the service – I could have been just down the road! It felt like a very human experience but with the advantage of speed aided by technology. A Big thank you from us all during a difficult and emotional time.
It was a very prompt and efficient service. Would definitely use Caroline & Sal/Spire again
