Roger Margand is very knowledgeable in the education field. He also understands the relationship between trust schools and the local authority.
I know that I can easily get hold of the people I want to speak to, and that my queries/instructions will be dealt with in a timely and efficient manner. Individuals take responsibility for the work, and one is not passed off onto junior members. The individuals I deal with do communicate internally which has resulted in Spire understanding our business. This reflects in the quality of the advice provided. This is not always the case with other firms.
Matthew Downing clearly understands our business. This makes it easier when issuing instructions and reflects in the tailored advice received. Matt is very commercial and offers clear and concise advice that is easy to understand. One gets the impression that Matt clearly wants to help the organisation I work for, rather than just make money.
The team were both professional and friendly, at the same time as being super-efficient and on the ball from the outset. I instantly felt confident in that I had selected the right team to support me at what was an extremely stressful and emotional time for me. The speed at which the team responded to my initial query, to the first phone consultation and their ongoing support throughout my case, gave me absolute faith that I would get the support I needed and when I needed it.
The advice and support has been consistent and conveys a spirit of working in partnership to resolve a number of matters in order to settle the estate.
I have exclusively dealt with Josh Dunstone. His approach has been one of partnership and support. He has been consultative and compassionate and I would consider that his style and manner are his particular strengths that merit emphasising here.
Ejike provided very clear advice to explain an area of law that I was unfamiliar with. Ejike provided his advice in a clear and concise format, and was more than happy to make time to deal with my endless questions. Ejike was always commercial in his approach and provided potential solutions that I had not considered. I had full confidence in his abilities.
I have always found them to provide an excellent service keeping me informed at all stages as to how work is progressing.
